Publicado en 3C Empresa – Volume 13, Issue 1 (Ed. 53)

Autores

• Mesud EssaTayeb


• Jamel Ali Arous


• Bilal Louail*


• Hamood Alenezi

Resumen

Abstract

This study investigates the role of psychological contract fulfillment as a mediator between worker performance and organizational citizenship behavior. The psychological contract encompasses the reciprocal anticipations and responsibilities that exist between employees and the company. Worker performance encompasses the manner in which employees carry out their job duties and accomplish performance objectives. Organizational citizenship behavior, being an optional habit, can significantly enhance employee performance beyond the formal job expectations. The study will be conducted within a specific organizational context, and data will be collected through a survey given to the academic and administrative staff at seven universities in Saudi Arabia. The hypotheses will be tested and the mediating role of organizational citizenship behavior will be explored through statistical studies, including mediation analysis. The results will contribute to a more comprehensive comprehension of the impact of psychological contract fulfillment on worker performance through corporate citizenship behavior, offering valuable insights for firms aiming to improve employee performance.

Artículo

Palabras clave

Keywords

Psychological Contract Fulfillment; Worker Performance; Organizational Citizenship Behavior; Mediation Analysis.

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