IMPACT OF SOCIAL MEDIA SITES ON THE
DEVELOPMENT OF INLAND TOURISM IN
SAUDI ARABIA: A FIELD STUDY ON A
SAMPLE IN SAUDI ARABIA
Jamel Ali Arous
College of Business Administration, Northern Border University, Arar, Saudi
Arabia
jamel.benarous@nbu.edu.sa
Bilal Louail*
College of Business Administration, Northern Border University, Arar, Saudi
Arabia
bilal.louail@nbu.edu.sa
Mesud Essa Tayeb
College of Business Administration, Northern Border University, Arar, Saudi
Arabia
mesud.tahtouh@nbu.edu.sa
Nadya Ali Hima
College of Business Administration, Northern Border University, Arar, Saudi
Arabia
nadia.hima@nbu.edu.sa
Reception: 28 January 2024 | Acceptance: 20 February 2024 | Publication: 20 March 2024
Suggested citation:
Ali Arous, J., Louail, B., Essa Tayeb, M. and Ali Hima, N. (2024). Impact of social
media sites on the development of inland tourism in Saudi Arabia: a eld
study on a sample in Saudi Arabia. 3C Empresa. Investigación y
pensamiento crítico, 13(1), 15-34.
https://doi.org/10.17993/3cemp.2024.130153.15-34
https://doi.org/10.17993/3cemp.2024.130153.15-34
15
3C Empresa. Investigación y pensamiento crítico. ISSN: 2254-3376
Ed. 53 Iss.13 N.1 January - March, 2024
ABSTRACT
The study's objective is to examine the effects of social media usage on domestic
tourism in Saudi Arabia and determine the factors that contribute to these effects. To
accomplish this goal, we will analyze data regarding users' utilization of social media
platforms and their influence on their responsible conduct towards domestic tourism.
This analysis will be done by administering 886 questionnaires tailored to each user,
the study also seeks to determine the elements influencing user response to this
information, including age, gender, education, culture, socioeconomic status, and
environmental factors. Amos will utilize equations to analyze the data. The study
discovered a statistically significant correlation between the utilization of social media
platforms to promote domestic tourism in Saudi Arabia and the variations in impact
based on gender and educational attainment.
KEYWORDS
Social Media, Inland Tourism, Saudi Arabia.
INDEX
ABSTRACT .....................................................................................................................2
KEYWORDS ...................................................................................................................2
1. INTRODUCTION .......................................................................................................3
2. LITERATURE REVIEW .............................................................................................5
3. METHODOLOGY ......................................................................................................6
3.1. Study model: ......................................................................................................6
3.2. Study variables: ..................................................................................................7
3.2.1. Social media sites: ......................................................................................7
3.2.2. Home tourism and the foundations for its development: .............................8
3.3. Study community and sample: ...........................................................................8
4. RESULTS AND DISCUSSION ................................................................................10
5. CONCLUSION ........................................................................................................16
ACKNOWLEDGEMENT ...............................................................................................17
REFERENCES ..............................................................................................................17
https://doi.org/10.17993/3cemp.2024.130153.15-34
3C Empresa. Investigación y pensamiento crítico. ISSN: 2254-3376
Ed. 53 Iss.13 N.1 January - March, 2024
16
1. INTRODUCTION
Social media is one of the most significant technological innovations of the last
decade, and it has seen a dramatic development in use and diffusion worldwide.
Among the sectors that have greatly benefited from this development is tourism,
specifically the development of inland tourism. Saudi Arabia is one of the most
essential destinations in the world, with a rich cultural and historical heritage and
many beautiful natural sites. [5]. The development of social media has played a
significant role in promoting domestic tourism and informing people about the
Kingdom's contribution. The tourism industry's development considers the tourist
destination's social and cultural environments, particularly its perceptions [25][30]. It
considers tourism a promising sector in providing local employment opportunities and
raising and promoting tax revenues. [25].
Tourism development has gained global recognition as a catalyst for economic
growth, agriculture, energy development, and poverty alleviation. Although scientists
disagree with empirical research, tourism development is widely believed to lead to
economic growth [24]. Tourism participates in the growth and development of the
State, primarily by bringing in multiple economic values and benefits and by helping to
build the value, image, and identity of the brand in the region. As a significant
contributor to economic growth [18], however, we must also face the potential
challenges and problems that may arise from using social media to develop inland
tourism. The dispersion of information, the spread of false news, the negative impact
on privacy and safety, and the challenges of controlling the reputation and quality of
destinations may arise. [39].
This study will contribute to a better understanding of the impact of social media
sites on the development of inland tourism in Saudi Arabia. It will provide practical
recommendations and suggestions to promote the effective use of these platforms in
promoting local destinations. It will also contribute to guiding governmental and private
efforts to strengthen the domestic tourism sector and achieve sustainable
development in Saudi Arabia. Hence, the problem of the following:
Do social media sites have a statistically significant impact on the
development of inland tourism in Saudi Arabia?
This scientific article aims to study the impact of social media sites on the
development of inland tourism in Saudi Arabia. The various impacts of these platforms
on the tourism sector will be analyzed, as well as how their practical use in promoting
local destinations can be enhanced. A comprehensive research methodology,
including a quantitative analysis of available data, was used, and previous studies and
research on the impact of social media on inland tourism were also reviewed.
The importance of studying the impact of social media on the development of
inland tourism in Saudi Arabia is to promote inland tourism. The development of
domestic tourism is essential for strengthening the local economy and diversifying
Saudi Arabia's sources of income. By understanding the impact of social media sites,
https://doi.org/10.17993/3cemp.2024.130153.15-34
17
3C Empresa. Investigación y pensamiento crítico. ISSN: 2254-3376
Ed. 53 Iss.13 N.1 January - March, 2024
promotion and marketing strategies for inland destinations can be improved, and
demand can increase. In addition to raising community awareness, social media can
play an essential role in raising awareness of Saudi Arabia's culture, heritage, and
natural beauty among the community. By sharing personal images and experiences,
national affiliation and pride can be enhanced, and interest in internal tourism can be
enhanced. Impact on the local economy: Strengthening domestic tourism leads to
increased spending in tourist areas, shops, restaurants, and local hotels. The
contributes to the creation of new jobs, the strengthening of the local economy, and
the improvement of the local population's standard of living.
Furthermore, the development of tourism infrastructure, where increased attention
to inland tourism can enhance investment in tourism infrastructure, and famous
tourism trends can encourage private and government participation to improve
infrastructure, including developing tourism roads, facilities, and monuments. Finally,
private sector development can enhance the role of the private sector in developing
inland tourism. Hotels, tourist companies, and other facilities can use social media to
promote tourism offers and services and attract more visitors.
The study of the impact of social media on the development of domestic tourism in
Saudi Arabia aims to achieve several objectives, the most important of which is to
understand the impact of social media. The study aims to explore and analyze how
social media can influence tourism behavior and interest in domestic tourism in Saudi
Arabia. The study will attempt to understand the patterns, trends, and impact of these
platforms on destination selection and travel decisions. Improving promotion and
marketing strategies: The study will analyze data and capture patterns and trends in
the use of social media to promote internal tourism. This knowledge will be used to
improve marketing strategies, promote internal destinations, and raise awareness and
demand. Measuring the impact of social media on inland tourism: The study will
assess the results and practical impact of social media in promoting inland tourism.
Research and analysis tools will be used to measure the increase in demand for
inland tourism and to identify the factors influencing this increase.
The results show that social media sites are crucial in promoting domestic tourism
in Saudi Arabia. Local travelers can share experiences and destination information
through these platforms and obtain valuable recommendations and tips [4]. In
addition, tourism institutions and stakeholders can use social media sites to promote
performances and events and raise awareness of the Kingdom's cultural and natural
heritage. [34]
This article was divided into five parts arranged as follows: first, introduction,
Second, Literature Review. Thirdly Methodology. Fourthly, Results and Discussion.
Finally, it contains a summary of the findings and recommendations and a search
horizon.
https://doi.org/10.17993/3cemp.2024.130153.15-34
3C Empresa. Investigación y pensamiento crítico. ISSN: 2254-3376
Ed. 53 Iss.13 N.1 January - March, 2024
18
2. LITERATURE REVIEW
Several studies covered the subject in various aspects, including the reference to
the relationship between inland tourism and its impact on the quality of life. Study [25]
Effects of tourism on residents' quality of life in Saudi Arabia: An empirical study, which
examined the effects of tourism on the quality of life of residents of Saudi Arabia and
identified a range of critical derivatives that could be affected by tourism. This article
discussed four main dimensions that precisely define the scope of tourism: economic,
social, cultural, and environmental; with the analysis of empirical data from Saudi
Arabia, these dimensions are being tested about Saudi Arabia's broader demographic
variables through a questionnaire from a sample of 775 locals living in the Makkah Al-
Mukarramah area. A simple regression analysis was carried out, and a test (v) was
conducted to examine the study hypotheses. A regression analysis showed that
tourism had a rather direct impact on the population's quality of life. Analysis of test t
showed that many demographic factors were primarily linked to the four dimensions of
tourism. Also, a study [29] concluded that the participants had been granted leave as
the primary motivation for choosing to spend their vacations locally; a recent study
[34] investigates the impact of tourism on fostering economic growth in Saudi Arabia.
The study utilizes annual time series data spanning from 2003 to 2019. The study
employs fundamental statistical techniques such as correlations, unit root testing, and
Johansen joint integration testing. The researchers are conducting tests on the
decrease in joint integration and the Granger causality test to validate the correlation
between tourism and economic growth. The findings indicate a significant and
enduring correlation between economic growth and several aspects of tourism,
including tourism profits, tourism expenditures, and tourist arrivals. Specifically, the
number of tourists visiting a destination is closely associated with economic growth.
This study conducted by Rehman and Alnuzhah [38] focuses on examining the
relationship between tourism and economic growth. To determine the motives for
travel or the intentions of tourists. The catalysts identified showed that "participation in
new adventures has increased tourist knowledge and flight from routines has been the
most important reason for visiting Saudi tourists in the Ha'il area. The cluster analysis
results show that "relaxation" is the highest catalyst for tourists visiting Hail. Studies
focused on social media, most notably Alqahtani & Saba, 2014, which were conducted
through 646 online surveys and used for data analysis. The study conducted the
Tokidi working analysis, structural equation modeling, and multi-cluster analysis to test
hypotheses through SPS and AMOS. The results also showed that "the credibility of
information" significantly affects "knowledge image," "emotional image," and
"behavioral intention." The results also indicated that participants using Twitter and
different platforms to search for emerging destinations had partially influenced the
model. It contributes to understanding the factors affecting the images of emerging
destinations through social networking platforms and influencing tourists' intentions to
visit emerging destinations. This proposition is consistent with a study [19], which
refers to the use of social media for e-commerce between small companies in Saudi
Arabia through various sites, and a study [40], which argues that Internet and
information technology are not critical factors for successful marketing of small and
https://doi.org/10.17993/3cemp.2024.130153.15-34
19
3C Empresa. Investigación y pensamiento crítico. ISSN: 2254-3376
Ed. 53 Iss.13 N.1 January - March, 2024
medium-sized businesses from the point of view of the Saudi Arabia tourism industry.
What characterizes our study is that all studies have focused on an essential factor,
namely, the underlying motives or factors affecting internal tourism, without
considering their development factors.
3. METHODOLOGY
The research explains in detail how the study is designed, and data is collected
and analyzed. This method includes the description of the sample used, the
measurement tools used, and the statistical analysis methods.
3.1. STUDY MODEL:
Figure 1. Model of Study
The usage of media has an impact, on domestic tourism with age and gender
playing a role in how people interact and share content. The more individuals use
media the more likely they are to come across materials, travel guides and
recommendations for domestic tourism destinations and activities. This exposure can
influence their decision making process. Inspire them to explore tourism options.
Interacting with tourism related content on media through liking, commenting and
sharing can also contribute to spreading information about tourism destinations and
experiences. Positive interactions with content can generate interest among
individuals making them more likely to consider tourism as a leisure option. Users who
actively share content related to tourism contribute to word of mouth promotion by
exposing their circles to information about local attractions, events and
accommodations. When this shared content comes from trusted peers or influencers,
within ones network it carries greater credibility and influence.
Different age groups may have patterns of using media and engaging with
domestic tourism content. Younger generations, like Millennials and Generation Z are
often more tech savvy and active on media. They rely heavily on platforms like media
for planning trips finding inspiration from posts created by users and influencer
recommendations. On the hand older age groups may not use media as much when it
comes to travel planning but could still be influenced by content shared by friends or
family members. Gender also plays a role in how people engage with tourism content
https://doi.org/10.17993/3cemp.2024.130153.15-34
3C Empresa. Investigación y pensamiento crítico. ISSN: 2254-3376
Ed. 53 Iss.13 N.1 January - March, 2024
20
on media. Research suggests that women tend to share and interact with travel
related content frequently than men. This means that marketing strategies targeting
social media users should focus on using user generated content, testimonials and
captivating visuals to capture their interest in tourism experiences. Overall it is crucial
for tourism marketers and policymakers to understand the factors that influence social
media usage and engagement behaviors taking into account differences such, as age
and gender. This understanding will help them effectively utilize media platforms to
promote tourism initiatives.
3.2. STUDY VARIABLES:
3.2.1. SOCIAL MEDIA SITES:
Social connection is being facilitated through the Internet and the global network.
Nevertheless, the swift proliferation of web features in the social realm, coupled with
the affordable nature of online data storage, has enabled the provision of user-centric
online spaces to Internet users. These spaces can be filled with user-generated
content and offer numerous possibilities for interlinking, thereby facilitating the
formation of virtual social networks. Social media services rapidly became a
commercial and social phenomenon by capitalizing on the underlying necessities [37].
The most prominent social media platforms include Facebook, Twitter, Instagram, and
TikTok. The word "social network" will be the initial concept mentioned while
discussing the question: What is social media? The response could be deemed
unambiguous. Facebook and Twitter are both prominent social media platforms. The
reference is from Boyd and Brennan's work published in 2006. In the past decade,
there has been significant growth in intricate, diverse, and highly engaged interactions
between firms and their customers via social media platforms. Companies utilize
social media platforms to enhance their reach to customers in different locations [15]
and improve their brand perception [35]. As customers now view social media as a
source of marketing information rather than just a promotional tool, it has become
crucial for marketers to effectively utilize social media and its capabilities to control,
analyze, and predict customer behavior. In order to gain a competitive edge and
produce exceptional results [27], although corporate social media presents significant
opportunities, there is currently a lack of a definitive definition or comprehensive
framework to effectively incorporate social media into marketing strategies and fully
comprehend the nature and function of social media marketing strategies [12]. Social
media platforms serve as channels in marketing, enabling individuals to establish
connections and exchange information and emotions. The reference is from Kaplan
and Haenlein, 2010. Social media initiated three essential market developments
initially. Social media enables companies and customers to engage in previously
unattainable communication. Communication is facilitated through various platforms
like Facebook, small blog sites like Twitter, and content communities like YouTube.
These platforms enable social networks to form around shared interests and values
[23].
https://doi.org/10.17993/3cemp.2024.130153.15-34
21
3C Empresa. Investigación y pensamiento crítico. ISSN: 2254-3376
Ed. 53 Iss.13 N.1 January - March, 2024
Additionally, "social media" and “[31]” refer to internet platforms or mobile phones
that utilize content-focused techniques and user interaction [10 Page:17]. These
platforms allow for two-way interaction through user-generated content and facilitate
communication between users. [28]. Social media differ from traditional sources or
static websites, as they are communication channels that enable users to generate
and share their content and engage with information. Such platforms include
Facebook, Twitter, Instagram, YouTube, and Google Plus.
3.2.2. HOME TOURISM AND THE FOUNDATIONS FOR ITS
DEVELOPMENT:
Tourism literature frequently represents the factors influencing tourism as driving
and attractive forces. The underlying principle of this concept is that individuals
engage in travel due to the impetus of their internal motivations and the attraction of
external factors related to the destination's characteristics. [7]. The two aspects that
influence the decision-making process in travel are "payment" and "pull." Payment
factors refer to the social and psychological motivations that enable a person to travel.
At the same time, attractions are the specific aspects that draw a person to a
particular destination when making a travel decision [7]. In the case of Saudi tourists,
their attractions are primarily based on cultural and religious values. These facts
indicate that Islamic culture strongly influences Saudi society, Dean. The study further
substantiates the correlation between push and pull factors. In contrast to international
tourism, which relies heavily on global regulations and colossal infrastructure, local
tourism asserts that it has developed and is self-sufficient without substantial
investments and marketing. It was suggested as a suitable substitute for international
travel in response to external events like disasters and crises. [41]. The tourist
industry in the KSA is a burgeoning sector seeing tremendous expansion. It is a
critical priority in the Kingdom's vision for 2030. It contributes to the Kingdom's
historical and heritage assets and its natural and cultural variety. The country is
considered the birthplace of the Islamic religion, which adds to its appeal to travelers.
[13].
3.3. STUDY COMMUNITY AND SAMPLE:
The research community consists of individuals residing on the northern border.
Simultaneously, the researcher disseminated the resolution electronically using
diverse communication channels for the sample study. There were 856 genuine
replies available for analysis, around 10% to 20% of the total population [25]. The
responses indicate the State of the community in thousands and are highly suitable
for this study.
The study hypotheses are derived from the model:
The Galati hypotheses were derived from model 6. The initial primary proposition is
that the respondents' responses indicate a positive trend for the studied variables.
https://doi.org/10.17993/3cemp.2024.130153.15-34
3C Empresa. Investigación y pensamiento crítico. ISSN: 2254-3376
Ed. 53 Iss.13 N.1 January - March, 2024
22
Second fundamental premise:
H0: There is no statistically significant correlation
between social media and the development of internal tourism in the sample, with a
confidence level of 5%. This premise assumes the existence of three sub-suppliers.
H01/ There is no statistically significant correlation between the extent of social
media usage and the growth of domestic tourism in the study sample, with a
confidence level of 0.05.
H02/ There is no statistically significant correlation between the engagement on
social media and the development of inland tourism in the study sample in terms of
trust.05
H03/ There is no statistically significant relationship between the extent of
engagement with social media content and the advancement of indoor tourism in the
study sample in terms of trust.05
The third hypothesis posits that there are no statistically significant disparities
between the research variables as a result of the social type variable in the study
sample, with a confidence level of 5%. The fourth hypothesis posits that there are no
statistically significant alterations between the study variables that can be ascribed to
the age variable of the study sample, with a confidence level of 5%. The study
employed the quantitative methodology [22] to examine data, obtain outcomes, and
explain the associations and impacts among different variables in the study. In
addition, extrapolation was used to examine and convey the results to the study
community.
Educational instrument
Data collection from the study sample mainly relies on identification, which involves
distributing surveys to people on the northern border through various communication
channels. A total of 886 responses were obtained. Form 23 consists of three
paragraphs, outlined as follows:
Section I: Personal details: This section focuses on acquiring students' personal
information, including their gender, age, educational qualifications, and preferred
contact methods.
Part II consists of the independent variable, social media, encompassing 15
paragraphs.
Part III includes the subsequent variable: The text consists of eight paragraphs and
focuses on e-marketing. A pentagram ladder has been employed for the resolution.
https://doi.org/10.17993/3cemp.2024.130153.15-34
23
3C Empresa. Investigación y pensamiento crítico. ISSN: 2254-3376
Ed. 53 Iss.13 N.1 January - March, 2024
4. RESULTS AND DISCUSSION
Validation of form and method of statistical analysis
The method of validation was verified by administering The survey to a panel of
experts. Several paragraphs underwent modifications, including additions,
reformulations, and insertions. Therefore, the questionnaire was completed, and the
stability of the research tool was assessed using the Alpha Crombach coefficient,
which yielded a value as indicated in Table 01.
Table 1. Item-Total Statistics
Source: SPSS Outputs.
The results in table 01 specify that the persistence factor for each paragraph is
0.90, which exceeds the accepted reliability degree of 0.70. This factor suggests that
the results are acceptable for scientific research. Furthermore, the overall measure of
0.92 indicates a high level of persistence in resolution.
Natural distribution test.
For a sufficiently high sample size, it is possible to infer the original distribution by
applying the Central Limit Theorem, which assumes a normal distribution [9]. Among
the statistical procedures employed, the Statistical Programme SPSS (24) has been
utilized to perform the necessary statistical analyses utilizing the subsequent
statistical tools:
Performing calculations for mean and standard deviation.
A correlation factor used to calculate the coefficient of interpretation.
Calculate the values of f and t to ascertain the veracity or falsity of the hypothesis.
Utilization of a multiple linear regression model.
Studying the moral differences between study variables.
principal variable Subvariables Number Alpha Cronbach's
Social Media
Extent of use 5 0.93
Interaction 5 0.92
Share content 5 0.92
domestic tourism 8 0.91
https://doi.org/10.17993/3cemp.2024.130153.15-34
3C Empresa. Investigación y pensamiento crítico. ISSN: 2254-3376
Ed. 53 Iss.13 N.1 January - March, 2024
24
Testing hypotheses and discussing results
The initial fundamental assumption is that the interviewees' trends positively
correlate with the study variables. In order to verify this idea, the calculating averages
are derived from the following:
Table 2. Descriptive Statistics
Source: SPSS Outputs.
Table 2 displays all variables' mean and standard deviation, allowing for the
following observations: By applying the maximum range calculation approach, we can
determine the threshold/level at which 5.4 divided by 3 is 1.33. Consequently, we may
classify values from 1 to 1.33 as weak, 1.34 to 3.67 as medium, and 3.68 to 5 as
strong. The social media variable had an overall calculation average of 3.97,
indicating its relative importance for third-level (strong) researchers. The variable's
standard deviation was less than 1 [14], suggesting there is weak dispersion in the
sample responses. This deviation aligns with the findings of Glassy [16], Jacobs et al.
[21], and Alghizzawi et al. [3], regarding the influence of social media on the
effectiveness, precision, and user-friendliness of information. However, it contradicts
the Nielsen & Schrøder [36], study conclusions, which have been more applicable to
news rather than social media in the countries examined. Furthermore, it contradicted
a study [1] that found a prevailing inclination among the participants to utilize social
media platforms.
The mean level of domestic tourism was computed to be 3.2164, categorized as
level II (average), with a standard deviation of less than 1. This discovery is consistent
with a study carried out by Bogari et al. [7], which found "cultural value" and "religious"
elements as the primary drivers for Saudi tourism. These characteristics include
Min Max Mean St. Dev
Q1-5 1,2 5 3,842 1,046
Q6-10 1 5 4,018 1,0144
Q11-15 1 5 4,21333 0,92933
W1-4 1 5 3,37 0,8115
W5-8 1 5 3,81 0,84375
extent of use 2 5 3,8397 0,75504
interaction 1,4 5 4,0187 0,7691
share content 1,2 5 4,0485 0,78069
domestic
tourism
1 5 3,2164 0,66586
social media 1,53 5 3,969 0,69153
N886
https://doi.org/10.17993/3cemp.2024.130153.15-34
25
3C Empresa. Investigación y pensamiento crítico. ISSN: 2254-3376
Ed. 53 Iss.13 N.1 January - March, 2024
elements such as cultural, religious, advantageous, cognitive, social, economic,
familial collaboration, attention, leisure, and accessibility to amenities. The citation is
derived from the publication of Mufeed and Gulzar, [32]. This finding corroborates the
initial premise, which posits that the interviewees had a favorable inclination towards
the research variables. Additional information regarding this matter will be presented
in the results section. The second primary hypothesis states that no statistically
significant relationship exists between social media and the development of inland
tourism in the sample used for the study at specified level of confidence. The number
is 05, correlation analysis is necessary to address the issue of multiple linear
correlation. It involves assessing the correlations between the four independent and
dependent variables. This evaluation helps determine the extent of correlation
between the independent and dependent variables. The table below displays the
correlations between each independent variable and the dependent variable and the
correlations between each independent variable and its corresponding counterpart.
Table 3. Matrix of correlations between variables
Source: SPSS Outputs.
Table 4. Correlations between study variables
Source: SPSS Outputs.
The table indicates a moderate association between the dimensions of social
media and inland tourism. Nevertheless, there exists a disparity in the correlation
between different elements within this relationship. The feature of inland tourism that
holds the most tremendous significance is the sharing of material, with a connection
factor of 0.61. This factor is closely followed by interaction, which has a connection
factor 0.57. Ultimately, the level of usage is accompanied by a low correlation
extent of
use interaction share
content
social
media
domestic
tourism
extent of use 1
interaction 487 1
share content 310 324 1
social media 106 480 408 1
domestic
tourism 362 509 610 567 1
(domestic tourism)
(social media)
Correlation value Significant level
extent of use 0.36 0
interaction 0.50 0
share content 0.61 0
https://doi.org/10.17993/3cemp.2024.130153.15-34
3C Empresa. Investigación y pensamiento crítico. ISSN: 2254-3376
Ed. 53 Iss.13 N.1 January - March, 2024
26
coefficient. The value is 0.36. These findings align with multiple notable investigations
[2], which have arrived at three primary conclusions:
1.
Many individuals utilize social media technology to gather information about
appealing locations they desire to visit in Amman.
2.
The majority of survey participants assert that negative encounters shared on
social media regarding a specific destination influence their travel choices.
3.
Numerous respondents emphasize the necessity for the Ministry of Tourism of
the Sultanate of Oman to employ additional social media platforms, aligning
with the findings of our study and a separate study [20], which determined that
individuals now have the means to exchange knowledge, perspectives, and
experiences through online communication. Furthermore, its influence extends
to shaping the behavior of other users during the purchase process, in addition
to a study conducted by [33].
The document outlines the goals, anticipated achievements, criteria for success,
and metrics for evaluating performance during the two years, as shown in Table 05.
Table 5. Regression analysis of variance (ANOVA)
Source: SPSS Outputs.
The above table shows that Fisher's calculated value (59.222) and the
corresponding level of morale (0.000) are estimated to be statistically significant. This
estimation means rejecting the primary zero hypothesis and accepting the central
alternative premise based on a statistically significant impact of social media on the
development of internal tourism at the moral level (0.05.) of the sample in question.
This result is consistent with Al-Badi et al. [2] and Bogari et al. [7].
Partial hypotheses test: The F test may be misleading because it tests the overall
mentality of the model. In order to test the partial hypotheses, the T-test has been
adopted to test the mentality of each of the model's teachers individually at a moral
level (0.05 >=a). Table 06 below shows the following:
The sum of
squared variance.
Degrees of
freedom.
Mean square
variance.
Calculated
F value
Moral
level.
Regrission 13.232 1 13.232
59.222 0
Residuel 13.182 59 223
Total 26.414 60 -
https://doi.org/10.17993/3cemp.2024.130153.15-34
27
3C Empresa. Investigación y pensamiento crítico. ISSN: 2254-3376
Ed. 53 Iss.13 N.1 January - March, 2024
Table 6. Testing the significance of regression coefficients according to the student statistic
Source: SPSS Outputs.
In order to explain the results of the above table, it is necessary to detail in detail
the partial assumptions to be tested, which will be presented as follows:
Sub-Hypothesis 01:
Hypothesis H0: There is no discernible effect that is statistically significant of use on
domestic tourism at a significance level of 0.05 at the institution under consideration.
Alternative Hypothesis H-1: There is a statistically significant impact of use on
domestic tourism at a moral level (0.05.) in the institution in question.
The above table shows that the regression factor for the independent variable
(economic dimension) was (0.111), the corresponding standard value is (0.125), and
the corresponding T value is statistically unethical, with the calculated level of morale
(0.251) being more significant than the approved level of morale (0.05), meaning
acceptance of the zero hypothesis that there is no statistically significant effect of use
on domestic tourism. This study agreed with the study [2] regarding the
unenforceability of the use in the development of inland tourism while with the study
[17], which social media have proved to be a significant means of communication that
has spread throughout the region. Tourism is one of the sectors that has benefited
most from the Internet. As a result, social media have become an integral part of any
central or government tourism promotion and planning.
Sub-Hypothesis 02:
There is no statistically significant impact on domestic tourism at a moral level
(0.05.) in the institutions in question.
Alternative Hypothesis H-1: There is a statistically significant impact on domestic
tourism at a moral level (0.05.) in the institutions in question.
The above table (06) shows that the regression factor for the independent variable
was (0.157), the corresponding standard value was (0.108), and the corresponding T
value was (1.458), statistically unethical, with the calculated level of morale (0.003)
being lower than the approved level of morale (0.05), meaning acceptance of the
alternative hypothesis that there is a statistically significant influence on domestic
B Std. err BETA T SIG
C287 449 - 639 -
extent of use 111 96 125 1.159 0.251
interaction 157 108 173 1.458 3
share content 404 108 387 3.755 0
https://doi.org/10.17993/3cemp.2024.130153.15-34
3C Empresa. Investigación y pensamiento crítico. ISSN: 2254-3376
Ed. 53 Iss.13 N.1 January - March, 2024
28
tourism. This results is our agreed study [20] that social media have created new
opportunities for interaction and communication among people. Today, online
communication lets individuals exchange knowledge, views, and experiences. Its
impact also goes further by influencing other users; behavior in the decision process
[17] and, through the presence of the Internet in today's world, has also tended to be
one of the most effective marketing and advertising tools. Social media has proved to
be a significant part of the tourist industry.
Sub-Hypothesis 03:
The non-H_0 hypothesis: There is no statistically significant impact on domestic
tourism at a moral level (0.05.) in the institutions in question.
- Alternative Hypothesis H_: There is a statistically significant impact on domestic
tourism at a moral level (0.05·) in the institutions in question.
Table (06) shows that the regression factor for the independent variable (ethical
dimension) was (0.404), the corresponding standard value is (0.108), and the
corresponding T value (3.755) is statistically moral, with the calculated level of morale
(0.000) being lower than the approved level of morale (0.05.iii.), meaning that the zero
hypothesis and acceptance of the alternative hypothesis based on a statistically
significant impact on domestic tourism are rejected, this was the case with several
studies, most notably [2][7]. However, after the elimination of the extent of use
because it does not affect the dependent variable (community competence sharing) in
the sample in question, because the corresponding level of morale is greater than 5%,
in which case we must delete the two former independent variables and re-analyze
the statistically, the following results are shown:
Table 7. Summary of the Regression Model
Source: SPSS Outputs.
Table 8. ANOVA Test
Source: SPSS Outputs.
RR2R2-Ajus Standard error
702 493 475 481
The sum of
Degrees of
freedom.
Mean square
variance.
Calculated
F value
Moral
level.
Regrission 13.02 2 6.51
28.195 0
Residuel 13.39 58 231
Total 26.41 60
https://doi.org/10.17993/3cemp.2024.130153.15-34
29
3C Empresa. Investigación y pensamiento crítico. ISSN: 2254-3376
Ed. 53 Iss.13 N.1 January - March, 2024
Table 9. Testing the significance of regression coefficients according to Student statistics
Source: SPSS Outputs.
The Mathematical model:
Through the deployment curve extracted from SPSS, we found that the study
follows the linear model shown in the following equation:
(1)
Whereas : is a Domestic Tourism, and is Interaction, and
is Share
Content, is Error term, and is parameter of model.
And The final linear regression model becomes as follows:
(2)
5. CONCLUSION
The statistical analysis conducted using the Social Science Statistical Package
Programme (SPSS) yielded the following findings: The first significant hypothesis
posited that the importance of social media and domestic tourism variables supported
the interviewees' positive attitudes towards the study variables. These results align
with Glassy [16], Jacobs et al. [21], and Alghazawi et al. [3], who emphasized the
impact of social media on the efficiency, accuracy, and ease of information use.
However, this contradicts the findings of Nielsen & Schrøder [36], who found television
more influential in news consumption than social media in the countries under study. It
contradicted a study [1] that found a consistent pattern among the study participants
to utilize social media platforms.
The findings on domestic tourism align with a study conducted by Bogari et al. [7],
which identified "cultural value" and "religious" factors as the primary motivations for
Saudi tourists. These factors were considered more significant than others, such as
cultural, religious, beneficial, knowledge, social, economic, family group work,
attention, relaxation, and convenience of facilities. Additionally, the study by Mansur
and Mumuni [29] highlighted the importance of distinguishing between internal and
external tourism in Saudi Arabia, which is consistent with the patterns observed in our
study. Notably, our findings also support the notion that non-religious aspects of
B Std. err BETA T SIG
C210 418 - 501 -
interaction 474 107 454 4.432 0
share content 347 93 382 3.725 0
Yi=β0+β1*X1+β2*X2+β3*X3+β4*X4++εi
Yi
X1
X2
εi
β0,β1,β2,β3,β4
Yi= 0.21 + 0.474 * X1+ 0.347 * X2
https://doi.org/10.17993/3cemp.2024.130153.15-34
3C Empresa. Investigación y pensamiento crítico. ISSN: 2254-3376
Ed. 53 Iss.13 N.1 January - March, 2024
30
tourism are gaining prominence, as indicated by previous research on the subject.
Mufeed and Gulzar [32]
This study's primary hypothesis suggests a statistically significant relationship
between social media dimensions and overall domestic tourism. The statistical
analysis revealed that the null hypothesis (H0) was unsupported, and the alternative
hypothesis (H1) was accepted. This accetance means that social media significantly
impacts domestic tourism in the sample study. Additionally, the study found that
various practices influence domestic tourism.
By sharing personal images and experiences, people have encouraged each other
to explore beautiful places and diverse cultures in the Kingdom. Social media has also
made it easier for tourists to disseminate helpful information and advice about travel
and accommodation in different places. It has also promoted awareness of Saudi
cultural and historical heritage [38], increasing people's willingness to explore more
local destinations. [11]. These efforts have significantly improved domestic tourism in
the Kingdom in recent years. [41]. The number of visitors arriving at indoor tourist sites
and interest in local events and festivals has increased. This increase in turn, has
contributed to the strengthening and developing the local economy.
In short, social media have played a crucial role in stimulating domestic tourism in
Saudi Arabia. It provided opportunities to promote destinations and provide better
information and communication. As technology evolves and social media improves,
we can expect a brighter future for internal tourism in Saudi Arabia. Strengthening
cooperation between the tourism sector and social media can achieve tremendous
success and sustainability in this area.
Therefore, social media's power must be invested in promoting domestic tourism
while maintaining responsibility and accuracy in disseminating information. To
continue to explore and promote the diversity of destinations in the Kingdom of Saudi
Arabia and to contribute to the achievement of the 2030 Vision for the Development of
Tourism as a Vital and Sustainable Sector that promotes the local economy and
reflects the beauty and heritage of the Kingdom.
ACKNOWLEDGEMENT
The authors gratefully acknowledge the approval and the support of this research
study by the grant no. BSAA-2022-11-1822 from the Deanship of Scientific Research
at Northern Border University, Arar, K.S.A.
REFERENCES
(1) Abd Al-samee, M. (2012). The role of social media sites in marketing Egypt as an
international tourist destination is Ministry of Tourism Contest: Egypt.
https://doi.org/10.17993/3cemp.2024.130153.15-34
31
3C Empresa. Investigación y pensamiento crítico. ISSN: 2254-3376
Ed. 53 Iss.13 N.1 January - March, 2024
(2) Al-Badi, A., Tarhini, A., & Al-Sawaei, S. (2017). Utilizing social media to encourage
domestic tourism in Oman. International Journal of Business and Management, 12(4),
84-94.
(3) Alghizzawi, M., Salloum, S. A., & Habes, M. (2018). The role of social media in tourism
marketing in Jordan. International Journal of Information Technology and Language
Studies, 2(3), 59-70.
(4) Alhuqbani, F. M. (2021). Visit intention to emerging destinations through social media
marketing promotion: the case of Saudi Arabia.
(5) Ali, A., & Azim, A. (1999). Islamic work ethic and organizational development. Chinmaya
Management Review, 3(2), 36–46.
(6) Alqahtani, F. A., & Saba, T. (2014). Social customer relation management for tourism in
Saudi Arabia: A Case study. Life Science Journal, 11(2), 143-160.
(7) Bogari, N. B., Crowther., G., & Marr, N. (2003). Motivation for domestic tourism: A case
study of the Kingdom of Saudi Arabia. Tourism analysis, 8(2), 137-141.
(8) Boyd, N. S., & Brennan, E. B. (2006). Weed management in a legume-cereal cover crop
with the rotary hoe. Weed Technology, 20(3), 733–737.
(9) Brosamler, G. A. ((1988, November)). In Mathematical Proceedings of the Cambridge
Philosophical Society (Vol. 104, No. 3), 561-574. doi:https://doi.org/10.1017/
S0305004100065750
(10) Carr, C. T., & Hayes, R. A. (2015). Social media: Defining, developing, and divining.
Atlantic journal of communication, 23(1), 46–65.
(11) Damanhouri, A. (2017). Study of the Social and Cultural Aspects of Saudi Tourists and
Evaluate the Services Provided to Tourists of Saudi–An Applied Study for the Tourism
Sector in the Kingdom of Saudi Arabia. International Business Research, 10(1), 153-16.
(12) Effing, R., & Spil, T. A. (2016). The social strategy cone: Towards a framework for
evaluating social media strategies. International Journal of Information Management,
36(1), 1–8.
(13) Ekiz, E. Ö. (2017). Tourism development in the Kingdom of Saudi Arabia: Determining
the problems and resolving the challenges. In International Tourism Development and
the Gulf Cooperation Council States, (pp. 124-139). Routledge.
(14) Gaddis, G. M., & Gaddis, M. L. (1990). Introduction to biostatistics: Part 2, descriptive
statistics. Annals of Emergency Medicine, 19(3), 309-315. doi:https://doi.org/10.1016/
S0196-0644(05)82052-9
(15) Gao, H., Tate, M., Zhang, H., Chen, S., & Liang, B. (2018). Social media ties strategy in
international branding: An application of resource-based theory. Journal of International
Marketing, 26(3), 45–69.
(16) Glassy, E. F. (2010). The rise of the social pathologist: the importance of social media to
pathology. Archives of pathology & laboratory medicine, 134(10), 1421–1423. doi:https://
doi.org/10.1043/2010-0255-ED.1
(17) Gohil, N. (2015). Role and impact of social media in tourism: a case study on the
initiatives of Madhya Pradesh State Tourism. International Journal of Research in
Economics and Social Sciences, 5(4), 8–15.
(18) Halil, S., Mehmood Khan, K., & Afia, M. (2007). Role of tourism in economic growth:
Empirical evidence from Pakistan's economy. The Pakistan Development Review 46,
985–995.
https://doi.org/10.17993/3cemp.2024.130153.15-34
3C Empresa. Investigación y pensamiento crítico. ISSN: 2254-3376
Ed. 53 Iss.13 N.1 January - March, 2024
32
(19) Helal, M. (2017). An investigation of the use of social media for e-commerce amongst
small businesses in Saudi Arabia. University of Salford (United Kingdom).
(20) Hysi, V., Gorica, K., & Luzi, S. (2015). Social Media: Opening New Doors for the
Domestic Tourism Industry in Albania. Acta Universitatis Danubius Oeconomica, 11(2).
(21) Jacobs, R., Boyd, L., Brennan, K., & Sinha, C. K. (2016). The importance of social media
for patients and families affected by congenital anomalies: A Facebook cross-sectional
analysis and user survey. Journal of pediatric surgery, 51(11), 1766-1771. doi:https://
doi.org/10.1016/j.jpedsurg.2016.07.008
(22) Jayaratne, T. E., & Stewart, A. J. (1991). Quantitative and qualitative methods in the
social sciences. Beyond methodology: Feminist scholarship as lived research, 85-106.
(23) Kaplan, A. M., & Haenlein, M. (2010). Users of the world, unite! The challenges and
opportunities of Social Media. Business Horizons, 53(1), 59-68.
(24) Khan, U. (2020). Does Tourism Boost Economic Growth: An Evidence from Italy.
International Journal of Economics and Business Administration, 8, 14–22.
(25) Khizindar, T. M. (2012). Effects of tourism on residents' quality of life in Saudi Arabia: An
empirical study. Journal of Hospitality Marketing & Management, 21(6), 617-637.
(26) Kotrlik, J. W., Bartlett, J. E., & Higgins, C. C. (2001). Organizational research:
Determining the appropriate sample size in survey research. Information technology.
learning, and performance journal, 19(1), 43.
(27) Lamberton, C., & Stephen, A. T. (2016). A thematic exploration of digital, social media,
and mobile marketing: Research evolution from 2000 to 2015 and an agenda for future
inquiry. Journal of Marketing, 80(6), 146–172.
(28) Lewis, B. K. (2010). Social media and strategic communication: Attitudes and
perceptions among college students. Public Relations Journal, 4(3), 1–23.
(29) Mansour, M., & Mumuni, A. G. (2019). Motivations and attitudes toward domestic tourism
in Saudi Arabia. European Journal of Tourism, Hospitality and Recreation, 9(1), 27-37.
(30) Moscardo, G. (2009). Tourism and quality of life: Towards a more critical approach.
Tourism and Hospitality Research, 9(2), 159–170.
(31) Mueller, M. L. (1998). The battle over Internet domain names: Global or national TLDs?
Telecommunications Policy, 22(2), 89-107.
(32) Mufeed, S. A., & Gulzar, R. (2014). Tourism in Saudi Arabia. Global review in tourism,
hospitality and leisure management, 1(3), 55.
(33) Munar, A. M., Gyimóthy, S., & Cai, L. (2013). Tourism social media: a new research
agenda. In Tourism social media: Transformations in identity, community and culture,
(Vol. 18, pp. 1-15). Emerald Group Publishing Limited.
(34) Naseem, S. (2021). The role of tourism in economic growth: Empirical evidence from
Saudi Arabia. Economies, 9(3), 117.
(35) Naylor, R. W., Lamberton, C. P., & West, P. M. (2012). Beyond the like” button: The
impact of mere virtual presence on brand evaluations and purchase intentions in social
media settings. Journal of Marketing, 76(6), 105–120.
(36) Nielsen, R. K., & Schrøder, K. C. (2014). The relative importance of social media for
accessing, finding, and engaging with news: An eight-country cross-media comparison.
Digital journalism, 2(4), 472-489. doi:https://doi.org/10.1080/21670811.2013.872420
https://doi.org/10.17993/3cemp.2024.130153.15-34
33
3C Empresa. Investigación y pensamiento crítico. ISSN: 2254-3376
Ed. 53 Iss.13 N.1 January - March, 2024
(37) Obar, J. A., & Wildman, S. (2015). Social media definition and the governance challenge:
An introduction to the special issue. Telecommunications Policy, 39(9), 745-750.
(38) Rehman, A., & Alnuzhah, A. S. (2022). We are identifying the travel motivations of Saudi
domestic tourists: The case of Hail province in Saudi Arabia. Geo. Tour. Geo. Tour.
Geosites, 43, 1118-1128.
(39) Ren, T., Muhlis Can, S. R., Paramati, Jianchun Fang, J. F., & Wanshan Wu. (2019). The
Impact of Tourism Quality on Economic Development and Environment: Evidence from
Mediterranean Countries. Sustainability, 11, 2296.
(40) Sadi, M. A., & Iftikhar, Q. (2011). Factors critical to the success of small-medium sized
business marketing: A view from the tourism industry in Saudi Arabia. African Journal of
Marketing Management, 3(9), 226-232.
(41) Som, A. P., & Al-Kassem, A. H. (2013). Domestic tourism development in Asir region,
Saudi Arabia. Journal of Tourism and Hospitality, 2(1).
(42) Thompson, S. K. (2012). Sampling. (Third Edition ed.). Hoboken : WILEY.
https://doi.org/10.17993/3cemp.2024.130153.15-34
3C Empresa. Investigación y pensamiento crítico. ISSN: 2254-3376
Ed. 53 Iss.13 N.1 January - March, 2024
34